About Symbaloo
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What is Symbaloo?
Symbaloo is your personal online desktop
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What does it cost to use Symbaloo?
Symbaloo is completely free.
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Do I need to register?
No, you don't need to register to use Symbaloo. In case you want to access your desktop(s) from more than one place, you can sign up for a free account!
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Why 'beta'?
Symbaloo is now open for public but still under development. By opening Symbaloo we hope to get a lot of user feedback.
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When are you going to launch Symbaloo officially?
Well, actually we'll never stop developing Symbaloo to the next level. Some day the 'beta' sign will disappear but we'll keep on improving Symbaloo.
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Can I add programs from my computer to my Symbaloo desk?
No, unfortunately that is not possible. This has to do with the security of the browser, otherwise viruses and spyware could have easy access to your computer. Symbaloo is completely safe by the way.
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Is it possible to use Symbaloo with my PDA, smartphone or iPhone?
At this very moment, Symbaloo is unfortunately not available for mobile devices. We aim to offer you a mobile version as soon as possible. When it's there, we will let you know on Symbaloo.com and Symbaloo's newsletter.
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First steps
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How do I change my page?
It's very simple: drag and drop! Just try it: grab an icon in the top right position and drag it to another place.
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How do I delete icons?
Drag it to the bin. The bin will appear in the middle from the moment you start dragging!
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Can I add icons myself?
Yes you can! Click somewhere on a free icon and select the type of icon you'd like add to your page: a search module, a bookmark, a newsfeed (RSS), a radio channel or a widget.
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Register & login
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When I open Symbaloo I always have to log in. Isn't there an easier way?
Yes, there is. At first you have to be sure that your account is verified. Therefore you have to click on the link in the email that you've received after registering on Symbaloo. Need help with verifying your account, contact us at feedback@symbaloo.com. If that is done, try to login and check the box 'Keep me logged in'.
If it still doesn't work, it probably has to do with your browser settings. Make sure JavaScript is turned on and cookies are accepted. For more info take a look at this FAQ item
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How do I stop using Symbaloo?
Just by setting another start page in your browser. How to do this depends on the browser, most of the times you find this option under extra – options. If you would like to delete your Symbaloo account (if you have one) you can go to the Symbaloo settings button.
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Desktops & icons
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How to add a desktop and how to delete one?
To add a desktop you can click on the plus icon in the upper left corner. To delete one, open the desktop and go with the mouse to the desktop tab, a small menu will appear. Here you click on delete.
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Who decides the ranking of the sources within each searchmodule?
Firstly the staff of Symbaloo does. Although the latest source you've used will stay on top. In the settings under 'my desktops' it is also possible to set a standard module to start with. Do you miss a certain internet source? Let us know.
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Can I edit the icons that I’ve added?
Yes, that’s possible. Just drag the icon that you want to edit to the middle and drop it on the left part where you see the green pencil. Now you’re in the edit mode. Please note that only self-added icons are editable.
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Can I drag an icon to another Symbaloo desktop?
Yes, that’s possible. Just drag the icon that you want to move to the middle and drop it on the right part where you see 'move/copy'. In the next step you can choose a destination desktop, and choose if you want to copy or move the icon.
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Is it possible to import my bookmarks from my browser directly into Symbaloo?
Not yet but we are working on a tool which will make it easier.
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Sharing Symbaloo
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Can I share my desks with others?
Yes you can! At first open the desk that you want to share. Go with the mouse to the desktop tab and small menu will appear. Here you chose the option share. The settings menu will appear now and you can check the box "share it". Symbaloo will create a url. If another person opens this url, Symbaloo will add the shared desktop to his/her account.
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I have a problem!
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If I start Symbaloo, I don’t get my own configured Symbaloo! Why is that?
For using Symbaloo without an account your browser needs to store cookies. In case your desktop is erased every time you visit Symbaloo, your cookies may not be saved automatically. You can check this in your browser's security preferences. A better solution is to create a Symbaloo account by which you'll have access to your Symbaloo desktop on any computer.
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I’ve made an account but I don’t receive a verification mail.
At first we suggest to check your junkmail folder. If the mail is not there, just send an email to feedback@symbaloo.com and we try to verify your account manually. From then on you can stay logged in to Symbaloo.
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I use IE7. How can I make sure that I get a new tab instead of a new window?
With a fresh new installation of Internet Explorer 7 you need to change some settings in order to get Symbaloo search queries in a new tab instead of a new window. Go to Tools / Options, look for Tabs and click on Settings. Change the Pop-up setting: choose "Open pop-ups always in a new tab".
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I’ve deleted the google icon, how can I get it back?
You can get the Google icon by clicking on an empty square and going to the tab 'Search modules'. Click on the green category and click on 'Search'. Now you’ve got the Google module back, the one to Google directly from Symbaloo!
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The weather widget can’t find my place of residence!
The current weather provider doesn’t contain all places. Soon we hope to having a substitute that offers more places.
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What should I do if Symbaloo doesn't seem to work properly?
Symbaloo is still in a beta phase. Sometimes some parts of Symbaloo may not work correctly. Most of the times the solution to such a small error is to refresh the page by pressing the Refresh button of your browser.
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I can’t log in with my account! What to do?
If you can’t log in with your account, check if your browser has been set to accept cookies.
Proceed as follow to assure, that your browser accepts cookies:
Internet Explorer 7
1. From the Tools menu, select Internet Options
2. Click on the Privacy Tab
3. Click “Advanced”, select the Override automatic cookie handling checkbox
4. Check if both options First-party- and Third-party Cookies are on Accept
5. Click OK and then click OK again
6. Close all browser windows and restart your browser
Firefox 2
1. From the Extra menu, select Options
2. Click on the Privacy Tab
3. Select the checkbox at Accept cookies from sites
4. Click OK
5. Close all browser windows and restart your browser
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I don’t see any blocks on my screen? How come?
If there don’t appear any blocks on your screen when loading Symbaloo, check to ensure if your browser has been set to run JavaScript.
Proceed as follow to assure, that your browser runs JavaScript:
Internet Explorer 7
1. From the Tools menu, select Internet Options
2. Click on the Security Tab
3. Click Custom Level
4. Scroll to the "Scripting section” of the list. Click Enable
5. Click OK
6. Close all browser windows and restart your browser
Firefox 2
1. From the Extra menu, select Options
2. Click on the Content Tab
3. Select the checkbox at Enable JavaScript
4. Click OK
5. Close all browser windows and restart your browser
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When I click on one of the blocks, nothing happens, or I hear a bleep. How can I solve this?
Some anti-virus or anti-spyware programs might block websites like Symbaloo. In most cases it’s possible to add exceptions. Go to the settings of this program and try to add Symbaloo as a safe website.
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Symbaloo Bookmarker
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Bookmark? Use the Symbaloo Bookmarker
Are you in the need to rapidly bookmark websites to your Symbaloo desktop, then the Symbaloo Bookmarker is the right tool! Download the Symbaloo Bookmarker and a Symbaloo button will appear on the topright of your Firefox browser. With one click on the button you will add the website to your desktop.
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